Privacy Policy

Thank you for choosing Rope Chain LA. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website, you agree to the terms outlined in this policy.


1. Information We Collect:

Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, shipping address, and payment details.


Browsing Information: We may collect non-personal information, such as your IP address, browser type, and device information, to enhance your experience on our website.

Cookies: We use cookies to track your preferences and improve our website’s functionality. You can manage cookie preferences through your browser setting

    2. How We Use Your Information:

    Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.

    Website Improvement: Non-personal information helps us analyze trends, track user interactions, and improve the overall user experience on our site.

    Marketing: With your permission, we may use your email and phone number to send you promotional updates and information about our products. You can unsubscribe from marketing communications at any time. We also use your phone number to send SMS messages related to your inquiry and customer service.

    Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes. 

    Opt-Out: Reply "STOP" to unsubscribe or "HELP" for assistance.

    Message Disclosures: Message frequency varies. Message and data rates may apply.

    Data Security: Your data is protected and retained only as needed.

      3. Information Sharing:

      Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and servicing you.

      Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

        5. Phone Number Privacy Policy:

        We respect your privacy and are committed to protecting your personal information.

        6. Security:

        We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

        7. Your Choices:

        Updating Personal Information: You can update your account information by logging into your account on our website.

        Opting Out: You can opt-out of marketing communications by following the instructions provided in the emails or by contacting us at sales@ropechainla.com.

          8. Children's Privacy:

          Our website is not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.


          9. Changes To This Privacy Policy:

          We reserve the right to update or modify this Privacy Policy at any time. The date of the latest revision will be indicated at the top of this page.

          If you have any questions or concerns about our Privacy Policy, please contact us at sales@ropechainla.com.

          Thank you for trusting Rope Chain LA with your personal information.

          Last Updated On: 3 June 2025